Frequently Asked Questions


How do I book space for my event?

Once you’ve filled out the Inquiry Form, our Conference Center Event Manager will be in touch to discuss availability and logistics. If your date is available, we will block off the date for you and move forward with providing you with an estimated cost. If your date is not available, we will still reach out and do our absolute best to secure a spot for you on another potential date.

Please note: A reservation is not confirmed until the estimate has been approved by the booking party and an invoice is provided. Payment for the full rental amount is due via the Square Invoice 7 days prior to the event. Payments not received 7 days prior will result in the room being released.

Is there someone on-site that will help me plan my event?

Yes! We have an on-site Conference Center Event Manager that is happy to help you with logistics and setup configuration. Please reach out to 111swconference@jll.com if you have any questions or need further guidance regarding your meeting or event.

Do you have any preferred vendors?

We do not have any exclusive vendors which gives you a wide variety of choices based on personal preference. We can recommend and provide contacts for an assortment of vendors familiar with 111 S. Wacker.

What is the Cancellation Policy?

Any cancellation within 14 days of a reservation will be charged 20% of the room rental. Any cancellation within 7 days of a reservation will be charged 50% of the room rental. Any cancellation within 24 hours of a reservation will be charged 100% of the room rental.

Can I come and take a tour of the space?

Absolutely! We highly encourage it and would love for you to come see everything our space has to offer! Please call our Conference Center Event Manager at 773.554.9602 or email 111swconference@jll.com to book your tour today!