Frequently Asked Questions
How do I book space for my event?
Please place a Booking Inquiry via the button on the upper righthand corner of the screen, or by emailing 111SWConfernce@jll.com directly.
The Conference Center Event Manager will be in touch regarding space availability on your desired date and and logistics for your event.
Please note: A reservation is not confirmed until the estimate has been approved by the booking party and an invoice is provided. Payment for the full rental amount is due seven days prior to the event. Payments not received seven days prior will result in the room being released.
Is there someone on-site that will assist with my event?
Our Conference Center Event Manager is available to advise during the booking process on the most suitable space, configuration, and furnishings based on your event’s needs, and will be on-site to assist with logistics and audio-visual setup the day of your event.
Do you have any preferred vendors?
While we do not have any formally recommended or exclusive vendors, we are pleased to recommend caterers and other event suppliers who are familiar with 111 South Wacker on request. All vendors must have a valid Certificate of Insurance (COI) on file with the building to be admitted to the premises. Please obtain a COI from all vendors with whom you work and furnish the Conference Center Event Manager with a copy at least five business days in advance of your event.
What is the Cancellation Policy?
Any cancellation within 14 days of a reservation will be charged 20% of the room rental. Any cancellation within 7 days of a reservation will be charged 50% of the room rental. Any cancellation within 24 hours of a reservation will be charged 100% of the room rental.
May I book a guided tour of the Conference Center?
If you are new to the 111 South Wacker Conference Center, we encourage you to contact our Conference Center Event Manager to schedule a tour and A/V demonstration. Call or text Bianca Bova at (773) 554-9602 or email 111swconference@jll.com to make arrangements. You can also take a virtual tour of the space any time.